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You can also search for the installer and delete them as well.

If you have placed an old installer on some other place, delete the installers from there as well e.g., the desktop of your system.

Now open the Downloads folder & delete the old Norton Installer (you may have to open the Programs folder).

Open the Current User Profile Through the Run Box

If not, navigate to the following path: %USERPROFILE%\.

Upon reboot, check if the Norton VPN is working fine.

Now delete the contents of the folder (if you need the folder, then place it on a USB/external drive & detach that drive from the system) & reboot your PC.

Open the Public Downloads Folder and Delete its Contents

Then double-click on the Public user & open the Public Downloads folder.

Then delete all the contents of the folder & open the Run command box.

Right-click on the Window/Start menu button & choose Run.

In this case, deleting the temp files of your system & older Norton installers may solve the problem. Norton VPN may fail to connect if any of the temporary files on your system or old Norton installers are interfering with the VPN modules.

Solution 1: Delete the Temp Files and Old Norton Installers Last but not least, check if changing the region (or setting it to Automatic) in the VPN settings solves the connection problem. Moreover, make sure to update the Windows & Norton VPN to the latest builds. Also, it will be a good idea to make sure if the Norton Services are up and working. If you are using a home server, check if the expired certificates of the server are not causing the issue. Please try again later.” Norton VPN Failing to Connect Fixīefore moving on to fix the Norton VPN, check if your internet connection is working. “Connection Error: Secure VPN has experienced a connection failure. The VPN issue arises (usually, after a Norton update) when the user tries to connect the VPN but fails to do so with the following type of message:

Moreover, corrupt WAN drivers or conflicting applications (like Cisco Any Connect) may also cause the error under discussion. Norton VPN may not connect on Windows 10 if the DNS settings of your system are not optimal.